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Terms & Conditions

Terms & Conditions
Effective Date: 01/01/2025

Welcome to Puffmaster. By accessing or using our website, you agree to be bound by the following terms and conditions:

  1. Use of Website

    • The content on this website is for informational purposes only.

    • You may not use our website for any unlawful purpose.

  2. Intellectual Property

    • All content, logos, and materials on this website are owned by or licensed to Puffmaster.

    • Unauthorized use of any material is prohibited.

  3. Limitation of Liability

    • We are not responsible for any direct or indirect damages resulting from your use of our website.

  4. Governing Law

    • These terms shall be governed by and construed in accordance with the laws of India.

  5. Changes to Terms

    • We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.​

Privacy Policy

Privacy Policy
Effective Date: 01/01/2025

Puffmaster respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

  1. Information We Collect

    • Personal details (name, email, contact number) when you interact with us.

    • Non-personal information such as browser type and website usage statistics.

  2. How We Use Your Information

    • To provide and improve our services.

    • To communicate with you regarding inquiries or orders.

  3. Data Protection

    • We implement security measures to protect your information from unauthorized access.

  4. Third-Party Disclosure

    • We do not sell or share your personal data with third parties except as required by law.

  5. Your Rights

    • You may request access to, correction of, or deletion of your personal data by contacting us.

  6. Changes to Privacy Policy

    • We may update this policy periodically. Please review it frequently.

Refund Policy

Refund Policy
Effective Date: 01/01/2025

We strive to provide high-quality baked goods. However, if you are not satisfied, please review our refund policy below:

  1. Eligibility for Refunds

    • Refunds are only applicable for defective, damaged, or incorrect products.

    • Requests must be made within 2 days of delivery with proof of defect/damage.

  2. Non-Refundable Items

    • Custom-made or personalized bakery items.

    • Products that have been opened or consumed or altered.

  3. Refund Process

    • Contact our customer service team with order details.

    • Once the request is approved, refunds will be processed within 10 business days.

  4. Changes to Refund Policy

    • We reserve the right to modify this policy at any time.

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